Return & Exchange Policy

At Cranberry Coast Boutique, we want you to love your purchase!

Boutique Clothing & In-Stock Items

We gladly accept returns or exchanges on eligible boutique clothing and in-stock merchandise within 14 days of delivery or local pickup.

To be eligible, items must be:

• Unworn
• Unwashed
• Free of stains, odors, pet hair, or damage
• In their original condition with tags attached

Final Sale Items

The following items are final sale and are not eligible for return or exchange:

• Clearance or Last Chance items
• Seasonal or holiday merchandise
• Gift cards
• Personalized or custom-made items

Made-to-Order Items

Some of our apparel and accessories are made especially for you after your order is placed.

Because these items are custom-made, we cannot accept returns or exchanges due to:

• Incorrect size ordered
• Change of mind
• Color preference

Please review the sizing charts carefully before placing your order. If you have questions, we're happy to help before you purchase.

Damaged or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery.

Please include:

• Your order number
• Photos of the damaged or incorrect item
• A brief description of the issue

We'll work with you to make it right as quickly as possible.

Questions?

If you have any questions about returns or exchanges, please contact us at:

📧cranberrycoastboutique@gmail.com

Thank you for supporting Cranberry Coast Boutique. We truly appreciate your support of our small business!